Shipping Policy

All orders are processed within 1–3 business days.

Estimated Delivery Time

• 7–15 business days for most destinations

• Additional time may apply during customs delays, holidays, or peak seasons

Once shipped, you will receive an email with your tracking number.

Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.
Xeriop is not responsible for lost or undeliverable packages due to incorrect addresses.

Lost, Delayed, or Stolen Packages

If your package is delayed, lost, or marked as delivered but not received, please contact support@xeriop.com, and we will assist with a carrier investigation.